You can do this by swiping up from the Home screen then tapping on the Settings icon. Take note that the exact steps to follow might differ for your Android device. To fix this you will need to clear the cache and data of the app. The first thing you should do is to make sure that the problem is not caused by corrupted cached data. Method 1: Clear the cache and data of Viber Make sure your phone has a good internet connection whether Wi-Fi or mobile data.Make sure Viber is updated to the latest version from the Google Play Store.Make sure your phone is running on the latest software version.One problem that you might encounter when using this app on your phone is when it fails to start due to an error or because it crashes. What to do when Viber always crashes on your Android phone One of its key features is its end to end encryption for every message sent making it an ideal choice for people concerned about their privacy. It’s available for Android, iOS, Windows, Linux, and the MacOS platforms. Viber is a free to download messaging app that allows users to make free calls or send messages using a Wi-Fi or mobile data connection. To fix this you will need to perform a series of troubleshooting steps on your phone.

This is caused by corrupted temporary data or a corrupted app file. The “Viber keeps crashing on Android phone” issue usually occurs when starting the app or even when it is already running.

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